Privacy Policy

Last Updated: August 19, 2026

1. Introduction

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy applies to all visitors, users and customers of Trakxon.

2. Information We Collect

Information you provide to us

Contact details such as name, email address and phone number when you fill out a form, request a demo, or create an account.
Company information such as business name, industry and company size.
Any business data you input into the Trakxon platform ("Customer Data").
Communications you send us, including support requests and feedback.

Information collected automatically

Log data such as IP address, browser type, device information and pages visited.
Usage data describing how you interact with our website and platform.
Cookies and similar tracking technologies (see Section 4 below).

3. How We Use Your Information

To provide, operate and maintain our Services.
To respond to inquiries, demo requests and support tickets.
To send administrative information, updates and, with your consent, marketing communications.
To improve our website, platform features and user experience.
To detect, prevent and address technical issues, fraud or security incidents.
To comply with legal obligations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences and analyze site traffic. You can control cookies through your browser settings. For more details, see our Cookie Policy.

We do not sell your personal information. We may share information with:

Service providers who help us operate our Services (e.g., hosting, analytics, email delivery), under confidentiality obligations.
Professional advisors, such as legal or accounting consultants, when necessary.
Law enforcement or regulators, when required by law or to protect our legal rights.
A successor entity in connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard technical and organizational measures, including encryption, access controls and regular security reviews, to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights & Choices

Depending on your location, you may have the right to access, correct, update, delete, or restrict the use of your personal information, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at privacy@trakxon.com.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where this occurs, we take steps to ensure appropriate safeguards are in place to protect your information in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@trakxon.com or via our Contact page.

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